Terms of service

Last updated: March 19, 2026

These Terms of Service (“Terms”) govern your use of this website and any related services provided by Ace Apparel Ltd (trading as a+ce / Ace Living) (“we”, “us”, “our”).

By accessing or using our website and purchasing from us, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our Services.

1. Use of Our Services

You must be at least 18 years old to use our Services or make a purchase

You agree to provide accurate, current and complete information when placing an order or contacting us.

You are responsible for maintaining the confidentiality of any account or personal information you provide.

2. Products

We make every effort to display our products as accurately as possible. However:

• Colours and appearance may vary depending on your device
• Product images are for illustration purposes only

We reserve the right to:

• Modify or discontinue products at any time
• Limit quantities per order or customer

3. Orders

When you place an order, you are making an offer to purchase.

We reserve the right to accept or decline any order.

An order is only confirmed once you receive an order confirmation email.

We may cancel or refuse orders where:

• Payment is not authorised
• There is an error in pricing or product information
• Fraud or misuse is suspected

All purchases are subject to our Returns Policy.

Products are for personal use only and not for resale.

4. Pricing & Payment

All prices are shown in GBP (£).

Prices may change at any time without notice.

Payment must be made in full at checkout via our payment providers (e.g. Shopify Payments, PayPal).

We are not responsible for any additional charges applied by your payment provider.

5. Shipping & Delivery

We aim to deliver your order within estimated timeframes, but delays may occur.

We are not responsible for delays caused by:

• Couriers
• Weather or external factors
• Customs or postal issues

Risk in the goods passes to you once your order is delivered.

6. Intellectual Property

All content on this website — including branding, logos (including a+ce), images, text and design — is owned by or licensed to us.

You may not copy, reproduce, distribute or use any content without our written permission.

7. Third-Party Services

Our website may include links to third-party services or tools (e.g. Shopify, payment providers, analytics tools).

We are not responsible for the content, policies or practices of these third parties.

8. Shopify

Our store is hosted by Shopify. Any transactions you make are directly with Ace Apparel Ltd, not Shopify.

Shopify is not responsible for any products, services, or transactions made through our store.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy: www.itsaceliving.com/privacypolicy

10. Feedback & Reviews

If you submit reviews, feedback or content, you grant us the right to use it for marketing and business purposes.

You confirm that:

• The content is your own
• It does not infringe on any third-party rights
• It is not unlawful, abusive or misleading

11. Errors & Accuracy

We reserve the right to correct any errors, inaccuracies or omissions at any time, including after an order has been placed.

12. Prohibited Use

You agree not to:

• Use the website for unlawful purposes
• Attempt to hack, disrupt or misuse the site
• Misrepresent yourself or provide false information
• Use the site in a way that harms the brand or other users

We reserve the right to suspend or terminate access if these Terms are violated.

13. Limitation of Liability

To the extent permitted by law, we are not liable for:

• Indirect or consequential losses
• Loss of profits, data or business
• Delays or disruptions outside our control

Nothing in these Terms excludes your statutory rights under UK consumer law.

14. Indemnity

You agree to indemnify and hold harmless Ace Apparel Ltd from any claims arising from your misuse of the Services or breach of these Terms.

15. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the jurisdiction of the courts of England and Wales.

16. Changes to These Terms

We may update these Terms from time to time.

Changes will be posted on this page with an updated date.

Continued use of the website constitutes acceptance of any changes.

17. Contact

If you have any questions about these Terms, please contact:

hello@itsaceliving.com

Ace Apparel Ltd (trading as a+ce / Ace Living)